Privacy Policy

This Privacy Policy explains how Mini Split Guys LLC ("Mini Split Guys," "we," "us," or "our") collects, uses, and protects the information you provide when you visit our website, request a quote, or communicate with us. By using our website or submitting a form, you agree to the practices described below.

Information we collect

When you fill out our quote-request or contact form, we collect the information you give us — such as your name, email address, mobile phone number, and any details you share about the service you need. If you opt in to text messages, we also record the date, time, and consent you provided at opt-in.

How we use your information

We use the information you provide to respond to your request, prepare and discuss quotes, schedule and confirm appointments, send service updates, and answer your questions. We may also use it to contact you about your account or service history with us.

Text messaging (SMS) and mobile opt-in data

If you provide your mobile phone number and check the consent box on our web form to opt in to text messages, we collect your mobile number, the date and time of your opt-in, and the content of the messages exchanged with you. We use this information only to operate the text-message program you opted in to: responding to your quote request, scheduling and confirming appointments, sending service updates, answering HELP requests, and honoring STOP opt-outs.

No sale or sharing for third-party marketing. Mobile phone numbers and opt-in information collected through our SMS program are not sold, rented, or shared with any third parties or affiliates for their own marketing or promotional purposes. Mobile opt-in information is shared only with the messaging providers required to deliver the messages you requested.

You can opt out at any time by replying STOP to any message. Reply HELP for help. Message frequency varies, and message and data rates may apply. See our Terms of Service for full SMS program details.

How we share information

We do not sell your personal information. We share information only with trusted service providers who help us operate our business — such as our web form provider and messaging providers — and only to the extent needed to deliver the services you requested. We may also disclose information if required by law.

Data retention

We keep the information you provide for as long as needed to serve you and to meet legal, accounting, and record-keeping requirements. You may request that we delete your information by contacting us using the details below.

Your choices

You may opt out of text messages at any time by replying STOP. You may also contact us to update or delete the information we hold about you.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page.

Contact us

If you have questions about this Privacy Policy, contact us at:

Mini Split Guys LLC
Citrus Heights, CA
Phone: (916) 229-8791
Email: info@minisplitguys.com